The ones I am testing on are mostly new and are all colour. I’ll have to park that one until it does become like that!Īs for the Hue Lights, as I have said previously I have built up a large collection over the past 4-5 years. Obviously its not going to be as simple as I had hoped. Making something complicated, simple, is the holy grail of course.
#Hue sync box not working tv
There seems to be an issue of integration with apple TV or a problem on device.I have used Soundswitch before and found it way too complicated and time consuming (and I don’t consider myself stupid), which is why this looked so much better. I've talked to Philips with no success and with LG (who told me that the issue is not with the TV). Any selection of variables on option 3 doesn't make my TV recognize Dolby Vision, however I can force it to be HDR which works on scenarios 1 and 2 (it recognizes HDR and the lights sync). It gives the info to apple tv, which is saying that my tv is capable even with dolby vision on 50hz, 60hz.
#Hue sync box not working 1080p
*Dolby Vision Formats available on Apple TV Video Format settings: 1080p (all frequencies), Dolby Vision 4k (30hz, 25hz, 24hz) Apple TV ALSO IDENTIFIES FREQUENCIES FOR DOLBY VISION ABOVE 30HZ, that my Tv doesn't support (40hz, 50hz, 60hz)īottom line of option 3 - I believe that there is a misconnection between the hue sync box and apple tv when the dolby vision enhanced capability is on. * Dolby Vision works when 4k HDR is on with match content or at any Dolby Vision format? No, but lights will sync
When it is dolby vision the TV shows the image either in HDR or HD (not Dolby Vision) *Image on the television? Yes, but it only recognizes when it is HDR. *Dolby Vision Enhanced Compability turned on (Hue Box)? Yes Obviously the lights won't sync because the hue sync is not connected.ģ- When I turn on the option on the Hue Sync app under advanced settings "Dolby Vision Enhanced Compatibility", the lights go back into syncing with the image but the TV doesn't recognize Dolby Vision anymore. Everything that happens on scenario 1 happens here. *Dolby Vision Formats available on Apple TV Video Format settings: 1080p (all frequencies), Dolby Vision 4k (30hz, 25hz, 24hz)Ģ- Connecting directly to TV without using Hue Sync Box. From both Apple TV to Hue Sync and Hue Sync to TV *Cables used: Both RocketFish and Belkin listed above. *Connected to port 2 or 4 on phillips Hue? Yes (also tried different ports as well) *Dolby Vision works when 4k HDR is on with match content or at any Dolby Vision format? Yes but lights won't sync * Lights syncing? Not when Dolby Vision is showing on TV or selected as default option on Apple TV * Image on the television? Yes, it correctly recognizes HDR and Dolby Vision
*Dolby Vision Enhanced Compability turned on (Hue Box)? No These are the main things under this set up: The lights will only work when the content is 4k HD or HDR. But the moment that it turns the settings to Dolby Vision, the Hue Lights Sync stops syncing. Let me give you the three possible scenarios that I can test:ġ- The issue is that apple TV recognizes dolby vision only when the option on the Hue Sync app under advanced settings "Dolby Vision Enhanced Compatibility" is off.
#Hue sync box not working update
I've also tried to reset my apple tv, reset my Hue Sync Box, change internet set up, update my TV firmware and no success. Rocketfish™ - 1.5' 4K UltraHD/HDR In-Wall Rated HDMI Cableīelkin UltraHD High Speed 4K HDMI Cable ( This one is even Dolby vision compatible - it says in the box) Yes I tried to update the hue sync box, I've used two different cables: Hi here is an extremely detailed explanation of what is going on:
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